Audio allows the recipient to focus entirely on what’s being said — the voices, the memories, the meaning. It can be listened to anywhere: on a walk, during a quiet moment, or at the end of the day. Without a camera, people relax. They stop thinking about how they look and start speaking from the heart. A voice on its own holds a lot of love.

Contributors can record from a phone, computer, or tablet using a private recording page. No apps or downloads are required. We can also accommodate pre-recorded voice memos by email. If anyone runs into questions, we’re always here to help.

Yes — there’s an option to listen back and re-record if needed. You can play your message before submitting and try again if you’d like. There’s no pressure to get it perfect the first time.

Most people feel unsure hearing their recorded voice at first — that’s completely normal. A few things you can count on: • You sound better than you think. • The prompts are designed to make sharing easy and meaningful. • Each message is carefully edited so it flows naturally. What matters most is being present. They'll want to hear you.

Most messages are around one to two minutes. Short and heartfelt works beautifully — there’s no need to overthink it. A few sincere words often mean more than a long speech.

Some people can name twenty people right away. Others think of five and know that’s enough. There isn’t a right number. What counts is hearing from the people they love.

TreasureMints are often created for milestones — birthdays, graduations, retirements, anniversaries, and memorials. They’re also meaningful for holidays or simply as a surprise.

After checkout, you’ll answer a few short questions. Then you’ll receive a personalized invitation you can send by email or text. Everyone is directed to a private page created just for your gift.

Most gifts are completed within four weeks of purchase. Gathering the messages is usually what takes the longest. Once they’re received, the final edit is turned around quickly. You can also order early. Delivery can be scheduled up to one year ahead.

Life happens. Gentle reminders are sent, but sometimes not everyone is able to record in time. If your delivery date is flexible, we can often extend the window. If it isn’t, the gift can still be completed with the messages received. And if someone is essential, we’ll work together to find the best solution.

Yes. You’ll have access to the private page and can preview the gift before it’s shared. Changes typically aren’t made at that stage, and it’s kindly requested that the gift remain private until the recipient has listened. After that, it’s entirely their choice whether to share it more widely.

Yes. The private page includes an option to download the audio so it can be kept forever.

Yes. Only your editor hears individual recordings before the final gift is created. Contributors cannot access other messages unless the recipient chooses to share the finished audio.

Physical ceremony packages ship within the continental United States. Digital gifts can be delivered anywhere in the world.

If you or the recipient are unsatisfied, we’ll work together to make it right — including the option of a full refund. Please reach out and we’ll talk through it together.